Effective Date: 1 October 2024
1. Introduction
Welcome to Omnia Digital’s website. We are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.omniadigital.co.za, or engage with our services. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Business Information: Company name, website, and other relevant business details.
- Payment Information: Credit card details and billing address when you make a purchase.
- Usage Data: Information on how you use our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our services.
- To improve, personalise, and expand our website and services.
- To process your transactions and send you order confirmations.
- To communicate with you, including customer service and support.
- To send you marketing and promotional materials (with your consent).
- To monitor and analyse usage and trends to enhance user experience.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website or delivering our services, such as payment processors and marketing platforms.
- Legal Compliance: If required by law or in response to legal requests, we may disclose your information to comply with applicable regulations.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security of your personal information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time.
7. Cookies and Tracking Technologies
Our website uses standard necessary cookies and similar tracking technologies to enhance user experience.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our website after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Omnia Digital
34 Knoppiesdoring Avenue,
Glen Marais,
Kempton Park,
Johannesburg, 1620
